Personal information is not collected for any purpose other than to respond to your queries. If you choose to provide us with personal information by filling in Feedback form or Hospital Cleanliness Form with an e-mail address or postal address, and submitting it on website, the information will be used to respond to your message, and to help you get the information you have requested. Our website never collects any information for commercial marketing. While you must provide an e-mail address for a localised response to any incoming questions or comments to us, we recommend that you do not include any other personal information.