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SAP C-TS470-2412 Exam Syllabus Topics:

Topic	Details
Topic 1	Managing Clean Core: This section of the exam measures the skills of SAP Solution Architects and covers the principles of maintaining a clean core within SAP systems. It focuses on strategies for minimizing customizations, leveraging standard SAP functionalities, and ensuring system integrity while allowing for necessary extensions. The goal is to enhance system performance, ease upgrades, and maintain long-term sustainability.
Topic 2	Service Order Management: This section of the exam measures the skills of SAP Service Operations Consultants and covers the end-to-end management of service orders within SAP. It includes the creation, processing, tracking, and fulfillment of service requests, ensuring seamless coordination between departments. Proper service order management enables organizations to enhance customer satisfaction, streamline operations, and improve response times through integrated workflows.
Topic 3	Service Master Data: This section of the exam measures the skills of SAP Master Data Specialists and covers the management and configuration of service-related master data within SAP environments. It includes defining service objects, managing attributes, and ensuring accurate data flow across modules. Effective service master data management helps improve service delivery, optimize resource utilization, and maintain consistency across business processes.
Topic 4	Organizational Data: This section of the exam measures the skills of Enterprise Data Managers and covers the structuring and management of organizational data within SAP systems. It focuses on defining key organizational elements, configuring data hierarchies, and ensuring proper integration across business units. Mastery of this domain is essential for maintaining accurate reporting structures, workflow efficiency, and compliance with enterprise-wide data governance policies.

SAP Certified Associate - SAP S/4HANA Cloud Private Edition Service Sample Questions (Q81-Q86):

NEW QUESTION # 81
Which of the following can you assign to a service item category? Note: There are 2 correct answers to this question.

A. Status object profile
B. Rejection profile
C. Text determination procedure
D. Date profile

Answer: C,D

Explanation:
Service item categories in SAP S/4HANA Service (e.g., SRVI for service items) control the behavior of items in service documents. Assignable objects include:
* Text determination procedure: Defines how texts (e.g., descriptions, notes) are automatically populated or managed for the item, configured in Customizing.
* Date profile: Specifies date rules and milestones (e.g., start/end dates) for the service item, critical for scheduling and execution.
* Rejection profile: Not a standard assignment; rejection is managed via status or reasoncodes, not profiles at the item category level.
* Status object profile: Status profiles are typically assigned to transaction types or item categories for lifecycle management, but not as "status object profiles" in this context.These settings are part of service transaction Customizing."Assign text determination procedures and date profiles to service item categories to control item behavior." (SAP Help Portal, Service Item Category Configuration).

NEW QUESTION # 82
Which of the following can be assigned to a serial number profile?

A. Configuration profile
B. Equipment category
C. Stock determination strategy
D. Equipment class

Answer: B

Explanation:
Aserial number profilein SAP S/4HANA defines how serial numbers are managed for materials or equipment. The correct answer isequipment category (C). Let's explore this deeply.
Serial Number Profile Purpose:
It controls serialization (e.g., mandatory entry, stock check) and links to objects like equipment or materials.
Why Equipment Category?
The equipment category (e.g., "M" for machines) determines the type of equipment created when a serialized material is installed or tracked. In customizing (SPRO # Plant Maintenance # Master Data # Technical Objects # Serial Number), the serial number profile is assigned to an equipment category to define how serial numbers generate equipment records (e.g., automatically upon goods receipt).
Why Not the Others?
* Equipment class (A):Classes group equipment by characteristics, not assigned to serial profiles.
* Configuration profile (B):This is for configurable products, unrelated to serial numbers.
* Stock determination strategy (D):This controls stock selection, not serialization.
Example:
Serial profile "S001" is assigned to equipment category "M," ensuring that serialized pumps create equipment records of type "M."
"A serial number profile can be assigned to an equipment category to define the equipment type created for serialized objects."

NEW QUESTION # 83
To which of the following can you assign a responsible work center? Note: There are 2 correct answers to this question.

A. Maintenance order operation
B. Service order item
C. Functional location master record
D. Maintenance item

Answer: A,B

Explanation:
A responsible work center in SAP S/4HANA Service defines where work is performed and is assigned to operational objects:
* Maintenance order operation: In the Service with Advanced Execution scenario (scope item 63Q), a work center is assigned to operations within a maintenance order linked to a service order, specifying the execution location.
* Service order item: In standard service order processing (scope item 3D2), a work center isassigned to a service item to indicate where the service task is executed (e.g., in-house or field).
* Maintenance item: This refers to maintenance plan items, which do not directly accept work center assignments; work centers are linked via orders.
* Functional location master record: Work centers are not assigned to functional locations; they are linked to equipment or orders instead.This is configured in the work center master data and order Customizing."Assign a responsible work center to maintenance order operations or service order items to define execution responsibility." (SAP Help Portal, Work Center Configuration).

NEW QUESTION # 84
For which objects can you define measuring points? Note: There are 2 correct answers to this question.

A. Serial numbers
B. Material
C. Pieces of equipment
D. Functional locations

Answer: C,D

Explanation:
In SAP S/4HANA Cloud Private Edition, Service,measuring pointsare used to record quantitative or qualitative data (e.g., temperature, mileage) for technical objects to monitor their condition or performance.
The correct answers are:
* Functional locations (A):Measuring points can be defined for functional locations to track conditions at specific sites or areas within a plant.
* Pieces of equipment (C):Measuring points are commonly assigned to equipment to monitor operational parameters, supporting preventive maintenance.
* Serial numbers (B):Serial numbers identify individual instances of materials but are not technical objects themselves; measuring points are not directly assigned to them.
* Material (D):Materials represent stock items or products, not technical objects, so measuring points are not applicable.
"Measuring points can be created for functional locations and pieces of equipment to capture measurement data, enabling condition-based maintenance strategies."

NEW QUESTION # 85
When extending a functional location hierarchy, how is a new functional location initially assigned to it?

A. Automatically based on the functional location category
B. Manually by using the install function
C. Manually by using the list editing transaction
D. Automatically based on the structure indicator

Answer: D

Explanation:
In SAP S/4HANA Cloud Private Edition, Service, afunctional location hierarchyorganizes technical objects in a structured manner. When adding a new functional location, it isautomatically assigned based on the structure indicator(Option B).
Thestructure indicatordefines the naming convention and hierarchy levels (e.g., A-B-C for a three-level structure). When a new functional location is created, the system uses this indicator to place it in the hierarchy automatically, based on its ID (e.g., A-B becomes a child of A).
* A:The category defines properties, not the hierarchy position.
* C:List editing is for mass changes, not initial assignment.
* D:The install function is for equipment, not functional locations.
"A new functional location is automatically assigned to the hierarchy based on the structure indicator, which governs the hierarchical naming and positioning."

NEW QUESTION # 86
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