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Salesforce Salesforce-Sales-Representative Exam Syllabus Topics:
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You will need to pass the Salesforce Salesforce-Sales-Representative exam to achieve the Salesforce Certified Sales Representative (Salesforce-Sales-Representative) certification. Due to extremely high competition, passing the Salesforce Certified Sales Representative (Salesforce-Sales-Representative) exam is not easy; however, possible. You can use PracticeVCE products to pass the Salesforce Certified Sales Representative (Salesforce-Sales-Representative) exam on the first attempt. The Salesforce Certified Sales Representative (Salesforce-Sales-Representative) practice exam gives you confidence and helps you understand the criteria of the testing authority and pass the Salesforce Certified Sales Representative (Salesforce-Sales-Representative) exam on the first attempt.
Salesforce Certified Sales Representative Sample Questions (Q47-Q52):
NEW QUESTION # 47
A company uses the BANT model for sales qualification.
What does BANT indicate to sales representatives?
- A. The proposed approach meets the criteria of being Bold, Ambitious, Noteworthy, and Thorough.
- B. The prospective contact has Budget and Authority to buy, has Need for the product, and the Timing is right.
- C. The deal is Beneficial, Acceptable to line management, Narrow in scope, and commercially Tight for sound legal management.
Answer: B
Explanation:
BANT is a sales qualification model that stands for Budget, Authority, Need, and Timing. It helps sales representatives identify and prioritize the most qualified prospects based on four key criteria:
Budget: The prospect has the financial resources to purchase the product or service.
Authority: The prospect has the decision-making power or influence to approve the purchase.
Need: The prospect has a specific problem or pain point that the product or service can solve.
Timing: The prospect has a clear timeline or urgency to buy the product or service. BANT helps sales representatives focus on the most promising opportunities, avoid wasting time on unqualified leads, and align their sales process with the customer's buying journey. Reference: [Cert Prep: Salesforce Certified Sales Representative: Qualify Leads], [Sales Rep Training: Qualify Leads]
NEW QUESTION # 48
A sales representative wants to track which opportunities in their pipeline contain items that customers need for an event next month.
How does tracking this help the sales rep manage risk?
- A. These deals must be assigned a surcharge.
- B. These deals can be expedited it required.
- C. These deals can move to the next stage.
Answer: B
Explanation:
Tracking which opportunities in their pipeline contain items that customers need for an event next month helps the sales rep manage risk by allowing them to expedite these deals if required. Expediting means accelerating or speeding up the delivery or completion of these deals to meet the customer's urgent or specific needs. Expediting helps to ensure customer satisfaction, loyalty, and retention, as well as to increase revenue and profitability. Reference: https://www.salesforce.com/resources/articles/sales-pipeline/#sales-pipeline-management
NEW QUESTION # 49
Why is collaborating with departments such as marketing and service crucial to generating a new pipeline?
- A. To leverage additional expertise and resources
- B. To avoid competing for the best leads
- C. To expand and improve networking skills
Answer: A
Explanation:
Leveraging additional expertise and resources is why collaborating with departments such as marketing and service is crucial to generating a new pipeline. A pipeline is a set of opportunities or potential customers that a sales rep is pursuing or managing in order to close sales. Collaborating with marketing and service helps to access their knowledge, skills, and tools that can help the sales rep generate more leads, nurture more prospects, and close more deals.
NEW QUESTION # 50
A sales representative is negotiating with a customer to renew their agreement. Historically, the customer has been unwilling to purchase additional products due to cost concerns.
Which type of strategy should the sales rep use?
- A. Competitor-based pricing
- B. Bundle pricing
- C. Price skimming
Answer: B
Explanation:
A type of strategy that the sales rep should use when negotiating with a customer who has been unwilling to purchase additional products due to cost concerns is bundle pricing. Bundle pricing is a pricing strategy that involves offering a set of products or services together at a lower price than if they were sold separately. Bundle pricing can help the sales rep to increase the perceived value of the solution, cross-sell or upsell additional products or services, and differentiate from competitors. Bundle pricing can also help the customer to save money, simplify the purchase decision, and meet their needs more effectively. Reference: [Sales Rep Training: Negotiate and Close], [Cert Prep: Salesforce Certified Sales Representative: Negotiate and Close]
NEW QUESTION # 51
A sales representative presented a solution and overcame the objections, but the prospect is still not completely ready to commit. The sales rep suspects the prospect is unsure about the product and will want to return it. The sales rep decides to let the prospect try out the product for a predetermined period.
Which type of close was chosen?
- A. Summary
- B. Puppy Dog
- C. Assumptive
Answer: B
Explanation:
A puppy dog close is a sales technique that involves letting the prospect try out the product or service for a limited time, hoping that they will fall in love with it and buy it. This type of close is often used for products that have a high emotional appeal, such as cars, jewelry, or pets. The sales representative in this scenario chose a puppy dog close because they suspected the prospect was unsure about the product and wanted to give them a chance to experience its benefits firsthand. Reference:
Cert Prep: Salesforce Certified Sales Representative, Unit 5: Close the Deal
[Sales Rep Training], Unit 2: Close the Deal
Salesforce Certified Sales Representative Exam Guide, Section 5: Closing Deals
NEW QUESTION # 52
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