効率的なGenesys GCX-GCD復習問題集 &合格スムーズGCX-GCD日本語参考 |大人気GCX-GCD参考書内容

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IT領域での主要な問題が質と実用性が欠くということを我々ははっきり知っています。ShikenPASSのGenesysのGCX-GCDの試験問題と解答はあなたが必要とした一切の試験トレーニング資料を準備して差し上げます。実際の試験のシナリオと一致で、选択問題（多肢選択問題）はあなたが試験を受かるために有効な助けになれます。ShikenPASSのGenesysのGCX-GCD「Genesys Cloud CX: Developer Certification」の試験トレーニング資料は検証した試験資料で、ShikenPASSの専門的な実践経験に含まれています。

>> GCX-GCD復習問題集 <<

GCX-GCD日本語参考 & GCX-GCD参考書内容

GCX-GCD学習教材の最高のブランドは、期待を超えるものだと信じています。彼らGenesysは仕事をするだけでなく、より深くなり、私たちの生活の布になります。したがって、有名なブランドとしての当社は、GCX-GCD実践ガイドの提供に非常に成功しているにもかかわらず、現状に満足することはなく、常にGCX-GCD試験トレントの内容を常に更新していく所存です。 GCX-GCD試験に関する最新情報を保持します。 GCX-GCD試験問題を使用すると、GCX-GCD試験に合格して夢のような認定を取得できます。

Genesys GCX-GCD 認定試験の出題範囲：

トピック	出題範囲
トピック 1	Explain Agent Chat and Analytics APIs: This section of the exam measures the skills of a Developer and focuses on the APIs used for agent chat interactions and analytics data. It describes how developers can programmatically manage chat activities and access analytics reports to monitor system performance.
トピック 2	Overview of Users, Conversation, and Notification APIs: This section of the exam measures the skills of a Developer and introduces APIs related to users, conversations, and notifications. It explains how developers can retrieve and manage user data, handle conversation details, and set up real-time notifications through API services.
トピック 3	Understand Genesys Cloud CX Architect, Scripting, QM, and WFM: This section of the exam measures the skills of a Developer and explains the basics of Architect for building call flows, the use of scripting to guide agents, and the core functions of Quality Management (QM) and Workforce Management (WFM) to optimize operations. Students will understand how these tools are configured and integrated into Genesys Cloud CX.
トピック 4	Configure the features of Genesys Cloud CX Collaborate and Communicate: This section of the exam measures the skills of a System Administrator and covers the setup and management of collaboration tools and internal communication features within Genesys Cloud CX. It explains how to configure chat, messaging, and workspaces for teams to work effectively inside the platform.
トピック 5	Understand the Genesys Cloud CX Platform: This section of the exam measures the skills of a Developer and covers the core understanding of the Genesys Cloud CX platform. It introduces the platform’s general structure, its major capabilities, and key concepts like organizations, regions, and data models. Students will learn about the general environment where Genesys Cloud CX operates and how different services are organized.
トピック 6	Understand Authentication and Resources: This section of the exam measures the skills of a Developer and covers how authentication works in Genesys Cloud CX. It explains resource management, OAuth processes, and permissions needed to securely interact with APIs and services. Students learn the basics of secure access control.

Genesys Cloud CX: Developer Certification 認定 GCX-GCD 試験問題 (Q47-Q52):

質問 # 47
Which Genesys Cloud CX feature presents caller info to an agent and allows the user to update or collect the information?

A. Dialog boxes
B. IVR prompts
C. Toast pop-ups
D. Scripts

正解：D

解説：
Scripts in Genesys Cloud CX present caller information to agents and can guide them through interactions by allowing data collection or updates during the call, enhancing consistency and efficiency.

質問 # 48
Error 400 by Notification service means the channel has been idle for 24 hours.

A. True
B. False

正解：A

解説：
In Genesys Cloud CX, a notification channel remains active for 24 hours. If the channel is not renewed within this period, attempts to use it will result in a 400 error. To maintain an active channel beyond 24 hours, you must resubscribe to the topics before the channel expires. This can be achieved by sending aPOSTrequest to
/api/v2/notifications/channels/{channelId}/subscriptionswith an empty array as the body, effectively extending the channel's validity for another 24 hours. Implementing a recurring task to perform this resubscription every 23 hours is recommended to ensure continuous operation.

質問 # 49
Your contact center wants to track the outcome of calls and chats.
What can be configured within Genesys Cloud CX to provide this functionality?

A. Resolution Codes
B. Account Codes
C. Wrap-up Codes
D. Status

正解：C

解説：
Wrap-up Codes in Genesys Cloud CX are used by agents to categorize the outcome of calls and chats after an interaction ends, enabling detailed tracking and reporting of customer interactions.

質問 # 50
Disabling file attachments in chat is related to _______________.

A. Chat Settings
B. Global Settings
C. Security and Compliance
D. Telephony

正解：C

解説：
Disabling file attachments in chat is managed under Security and Compliance settings in Genesys Cloud CX, where administrators control data sharing options to meet organizational security policies.

質問 # 51
Arrange the following five stages of migrating from a BYOC Cloud or Genesys Cloud CX Voice to a hybrid media organization in the correct order?
1. Placing your edges into the Genesys Cloud CX hybrid media edge group.
2. Pairing your new BYOC premises edges to Genesys Cloud CX.
3. Configuring edge interfaces to use site interconnects.
4. Enabling and configuring site links
5. Making your organization hybrid media capable

A. 5,2,1,3,4
B. 2,1,3,4,5
C. 4,1,2,5,3
D. 1,3,2,5,4

正解：A

解説：
1. Making your organization hybrid media capable: Begin by enabling hybrid media capabilities in your organization to support both cloud and premises-based media processing.
2. Pairing your new BYOC Premises Edges to Genesys Cloud CX: Next, pair your BYOC Premises Edges with Genesys Cloud CX to establish communication between the premises hardware and the cloud platform.
3. Placing your Edges into the Genesys Cloud CX hybrid media edge group: After pairing, move your Edges into the Genesys Cloud Hybrid Media Group to manage them within the hybrid environment.
4. Configuring Edge interfaces to use site interconnects: Then, configure the network interfaces on your Edges to utilize site interconnects, facilitating communication between different sites.
5. Enabling and configuring site links: Finally, enable and configure site links to establish connections between your premises and cloud sites, completing the hybrid media setup.
Reference: https://help.mypurecloud.com/articles/convert-byoc-cloud-genesys-cloud-voice-to-hybrid-media/

質問 # 52
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